Troubleshooting & Support Contacts
Find the right contact for any issue during Home-Based Learning, from subject queries to device problems and emergencies.
Last updated 26 July 2026
If you encounter issues before or during HBL, please seek help using the appropriate channel below.
Subject-Related Issues
Email your subject teacher
Teacher email addresses can be found in Google Classroom → People tab

ICT / PLD Issues
Contact CCKSS ICT Helpdesk: +65 8940 8022
Provide: 1) Name, 2) Class, 3) Description of Issue, and 4) Contact information
MC / Emergency
Contact or email your Form Teacher
Contact details can be found Contact details can be found .
All Other Issues
Contact CCKSS General Office: +65 6769 1386
Only after you have tried all options above and received no response
Provide:
Name,
Class,
Description of Issue, and
Contact information
